Checking the Status of Your Refund for a Print Order

Asa
Asa
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  1. **Look for Communication from Canva**: You should receive an update regarding your refund via email or our app notifications explaining the turnaround time.\n2. **Partial Refunds**: If you have received a partial refund, it often appears as a partial reversal on your statement. In this case, rather than seeing a separate refund credit, the original charge will simply reflect a lesser amount. \n3. **Download Your Refund Receipt**: You may download your refund receipt from your Canva account. This receipt will provide details of the transaction for your records. \n\nNeed More Help?\nIf this information doesn’t help resolve your concern, please let us know so that we can assist you further. We're here to make sure your experience is smooth and satisfactory.

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