How to Collect Your Canva Print Order In-Store

How to Collect Your Canva Print Order In-Store
When You Can Use This Guide:
If you prefer picking up your Canva print order rather than having it delivered to your doorstep, this guide will walk you through the collection process. Collection is currently available in the United States and Canada.

Overview:
Instead of waiting for home delivery, you have the convenient option to collect your print order from a nearby store. When you select a product eligible for in-store pickup, a list of suitable locations will be provided. This service is available within the United States and Canada.

Steps to Collect Your Order:

1. Choose a product that supports in-store collection and select your preferred store from the options given.
2. Once your order is ready, you will be notified and can visit the store for collection.

Collection Partners:

• Our network of stores includes various locations across the United States and Canada, ensuring a consistent and efficient pickup experience.

Common Issues with In-Store Pickup Availability:

• **Minimum Quantity Not Met:** Ensure each design has at least 50 copies to qualify for collection.
• **Unsupported Product Type:** Some items and paper types may not be eligible for pickup.
• **Envelope Selection:** Envelopes are mostly unavailable except for postcards, which could affect availability.
• **Region Restriction:** Currently, only orders within the US and Canada are supported for in-store pickup.

Changing Order Details:
If you need to change your order details or update your design, certain restrictions apply. Staples CA orders can be canceled and reordered within a short period, but orders via Staples US and FedEx are processed immediately and cannot be canceled.

Updating Recipient Information for Pickup:
To update the name or contact number for an in-store pickup, the person collecting the order must show:

• The order’s correct first and last name.
• The provided contact number.
• The Print Order ID.

If you notice issues not covered here, please inform us so we can address them promptly.