Troubleshooting QR Code Scanning Issues on Canva Print Designs

When and How to Use This Guide
Experiencing trouble scanning a QR code on your Canva Print designs? This guide is here to help you troubleshoot and ensure your QR codes are scannable.

Overview of QR Codes
A QR code is a matrix barcode made up of black squares and dots that stores information. If you're encountering issues scanning QR codes from your Canva Print orders, follow these steps to resolve the problem.

Best Practices for Designing Effective QR Codes

1. **Make it the Right Size:** Ensure your QR codes are at least 2 x 2 cm (0.79 in x 0.79 in).

1. **Shorten the URL:** A shorter URL improves the scanning process.

1. **Use Strong Color Contrast:** Ensure there is a strong contrast between the QR code and its background, and avoid using transparencies. If color contrast isn't feasible, add a solid border around the QR code with a distinct color.

1. **Keep Surrounding Area Clear:** Avoid placing any other content around the QR code, especially in white or black.

1. **Leave a Quiet Zone:** Maintain enough space around the QR code, ideally at least four times the width of the QR code modules, to ensure it's distinguishable from its surroundings.

Resolving Scanning Problems
If your printed design’s QR codes are not scanning, double-check the design specifications mentioned above. Adjust your design as necessary.

What to Do If Problems Persist
We strive to provide accurate and functional designs. If you continue to have trouble, we value your feedback and ask that you share your experience so we can help address any issues.