Understanding Recent Changes to Canva Print Product Prices

When to Review This Information:
This information is here to help you if you're concerned about changes in our product pricing.

Understanding the Situation:
We occasionally update our product prices to reflect global production costs. If you've noticed a change in pricing, it's part of our regular updates to align with these costs. If you have placed an order within 30 days of a price increase, you may be eligible for a discount.

Key Updates:

• Recent updates have affected nearly all product pricing in the United States and Canada.
• In the U.S., product prices increased by 2-4% in September 2024 and by 3-6% in August 2024.
• In Canada, prices saw a 2-4% increase in October 2024.

Products Affected:

• Business Cards, Tags, Rounded Corner Business Cards, Invitations, Square Cards, Postcards, Jumbo Postcards, Posters, Double-sided Posters, Trifold Brochures, Flyers, Letterheads, T-shirts, Circle Stickers, Square Stickers, Magazines, Booklets, and Folded Cards.

Next Steps if You Received a Reorder Coupon:
If you've received a reorder coupon and placed an order after a price increase, here's what you need to know:

• If your order was placed within 30 days of the price increase, and your replacement coupon no longer covers the entire cost, we may issue a new coupon focused on helping to replace the order.
• If your order was placed beyond 30 days from the price increase, we are unable to issue a replacement coupon. However, we appreciate your understanding and value your feedback regarding the price changes.

Let Us Know:
If this information doesn't help with your situation, please let us know. We're here to ensure you're informed and supported regarding your purchase decisions.