Understanding Your Order's Estimated Delivery Time

When to Use This Information
This guide is useful when you're curious about the estimated delivery time of your order. We'll walk you through how to understand the expected delivery timeline based on your chosen shipping method.

Understanding Your Order's Estimated Delivery Time
Discover when your Canva order is expected to arrive with our Estimated Time of Arrival (ETA) guidelines. This helps you plan around the delivery of your prints and ensure a smooth experience.

How to Check Your Shipping Details

1. First, review the status and the method used to fulfill your order through the order confirmation.
2. Identify the type of shipping method you selected, whether Economy, Standard, Express, or other options.
3. Review the estimated delivery range provided at the time of purchase or confirmation to understand when your package should arrive.

Key Points to Consider

• **Timezone Matters**: Your delivery dates are calculated according to your local timezone, so keep this in mind when reviewing your ETA. Note that orders placed after 5 PM or during weekends might take a bit longer, as the first business day would be the following business day.

• **Shipping Method Breakdown**: Here’s a general idea of delivery timelines:

- Economy Shipping: Can take between 7 to 14 business days.
- Standard Shipping: Typically arrives within 5 to 8 business days.
- Express Shipping: Expect delivery in 2 to 3 business days.
- For special pickup arrangements, such as at specific stores, see your confirmation details for precise timings.

• **Public Holidays and Extra Days**: Orders placed around public holidays in your region may require additional time. If a holiday affects our production team’s location, we will adjust the delivery estimate to include extra business days.

• **Weekend Orders**: If you place an order on Friday evening or over the weekend, processing starts the next business day, usually Monday.

Sample Scenarios
Consider scenarios like weekend orders or holiday placements to estimate delivery more accurately. Remember that these examples consider express shipping settings.

We're Here to Help
If you notice any discrepancies in your delivery timing or have suggestions for improvement, we appreciate your feedback to enhance our services. Thank you for working with us to ensure a seamless Canva experience.