If the upload fails when you’re trying to upload fonts to your Brand Kit or has errors when used, there are several possible reasons. Here’s what you can do for each:
Unsupported format: Make sure your font is in OTF, TTF, or WOFF format.
Licensing issue: The font should be licensed for embedding. Ask the font provider if you’re unsure, or if you need to get the correct licence or file version. Please note, Adobe Originals fonts can’t be uploaded due to their licensing agreements. Font Diner fonts can be uploaded. Ask the font provider for a Canva compatible font.
Corrupted file: The file is unreadable. Find a new copy of the font and upload that instead.
Font not compatible with Canva: Sometimes, a font may successfully upload but will have errors when used in a design. Errors might show up as missing letters or the font looks different when downloaded. To fix this, find a different font to upload.
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