Strengthening Your Security with Multi-Factor Authentication

When to Use Multi-Factor Authentication (MFA)
Multi-Factor Authentication is vital whenever you need to secure your account beyond just a password. It's especially useful in protecting against unauthorized access by requiring an additional verification step.

What is Multi-Factor Authentication?
Multi-Factor Authentication (MFA) adds an extra layer of security by requiring more than one form of identification to access your accounts. This makes it significantly more difficult for unauthorized users to gain access, offering enhanced protection for your personal information.

Setting Up Multi-Factor Authentication
Here’s how you can set up and manage your MFA for better security:

1. Ensure you have a password set for your account.
2. Verify your account is active and verified.
3. Since SMS authentication was disabled as of June 5, 2023, the available method is through an Authenticator app.
4. Download an Authenticator app and follow the setup instructions within the app.
5. Keep your backup codes safe for recovery if you lose access to the app.

Troubleshooting Common MFA Issues
If you encounter issues with your MFA setup, here are some solutions:

1. **Issues Receiving Codes:**

• Ensure your device's time settings are accurate.
• Restart your device or the app if you face persistent problems.

1. **Lost Access to the Authenticator App:**

• Use backup codes given during initial setup for account access.

1. **No MFA Options Visible:**

• Ensure you have a password set for your account. MFA options are only visible to password-protected accounts.

Using MFA helps you secure your account extensively. Let us know if you experience any problems, and we'll strive to improve your experience.