Product, Features and Settings

Finding Missing Designs on Android

Asa
Asa
  • Updated
  1. **Check Your Email Address:** Make sure you're logged into Canva with the correct email address. Double-check for any typos.\n2. **Verify Your Brand or Team:** If you manage multiple brands or teams, select the correct one from the menu next to your name.\n3. **Explore Other Linked Accounts:** If you have another Canva account under a different email, log in to ensure you're viewing the appropriate account.\n4. **Check for Team Removal:** If you suspect removal from a team, you could reach out to the team owner to verify your membership status.\n5. **Review Deleted Designs:** If designs might have been deleted, check the Trash folder on your homepage. Designs remain in trash for 30 days and can be restored within this period.\n\nRetrieving Deleted Designs\n- Go to the **Menu** at the lower right of your screen.\n- Navigate to **Trash**.\n- Tap the **three dots** on the design you wish to restore.\n- Tap on **Restore** to bring your design back.\n\nIf you're still facing issues locating your designs, do let us know. We are keen to gather feedback and improve your Canva experience.

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