Finding Your Canva Account When Email Is Forgotten

How to Retrieve Your Canva Account When You've Forgotten Your Email
When Can You Use This Guide?
If you cannot recall the email address used to set up your Canva account, this guide will help you retrieve it.

Steps to Regain Access to Your Account
Step 1: Providing Details
Think if you remember any alternative email addresses you may have used.
Try to find any old designs saved on your device or links in your browser history.
Look for any invoices from Canva that list your email or the account name.

Step 2: Sufficient Detail Collection
Ensure there is enough information to locate your account:
Alternative email addresses
Links to any designs
Invoices with account information

If you manage to gather any of these details, move on to the next step. If not, try to recollect any other useful information.

Step 3: Using Collected Details
Use the details you've found to help identify your account:
Check old emails for account notifications
Review downloaded designs or saved work
Check bank statements for payments to Canva, which might list your account reference

What If You Can’t Find Your Details?
If you’ve tried all the steps and still cannot find the needed information, let us know so we can work with you to resolve this issue.

We’re here to ensure you regain access to your Canva account seamlessly.