Canva Imported Articles

Updating Order Details for Canva Print

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  1. This includes changes to items like paper type, product size, or document type, but does not cover order quantity, shipping address, or shipping method.\n\nUnderstanding Updates and Pricing\nIf your order can still be canceled, it may be easier to cancel and create a new one with the desired changes. This is because changing order details could alter the price, depending on whether the order adjustment adds cost or offers credits. However, if changing the details doesn’t affect the pricing, you can proceed with the update.\n\nHow to Proceed With Order Changes\n1. Determine if your order can be canceled. If it can, consider canceling and ordering again with your updated preferences.\n2. If the order cannot be canceled, but you need to adjust details, update the order and note that any changes can potentially affect the price.\n3. For updates that do not change the total cost (like changing the frame style without affecting the overall bill), feel free to make these modifications.\n4. In cases where the updates change the price, note that recalculating the total may lead to additional charges or credits, depending on the update's specifics.\n\nGetting the Best Out of Your Design Changes\n- If you have placed a new order or want to make design edits, ensure your changes align with your expectations for the final printed product.\n- Remember, certain modifications like changing from a single-sided to a double-sided print will not alter the cost, so take advantage of such options.\n\nInquiries About Cancellations, Coupons, and Refunds\nIf you're curious about cancellations or thinking about acquiring a reorder coupon, consider the impacts on your design and how a different approach could improve the outcome.\n\nFeedback is Key!\nIf this guide does not fully resolve your issue or if you have more questions, please feel free to share your feedback with us so we can assist you more effectively in the future.

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