Using and Troubleshooting the Background Remover

Understanding and Using the Background Remover\nWhen to Use This Feature\nThe Background Remover is perfect for creating stunning images without distractions. You can easily remove backgrounds from your images, whether they’re from your device or our library.\n\nGetting Started\nThis feature is available for all Canva Pro users, on desktop, iOS, and Android. You can try it free once. To use the Background Remover, select your image, and click 'BG Remover'. Wait a moment for the process to complete.\n\nFine-Tuning Your Image\nOnce the background is removed, use the Erase and Restore Brushes for precision. Adjust the brush size and show the original image to make your edits seamless. These tools are accessible on both desktop and mobile platforms.\n\nRemoving Video Backgrounds\nFollow similar steps for videos. Select your video, tap 'BG Remover', and let the tool work its magic.\n\nLimitations You Might Encounter\nAs wonderful as this tool is, there are a few limitations to be aware of:\n- It works with images up to 10 megapixels and files smaller than 9MB.\n- You can process up to 500 images in 24 hours.\n- It’s not compatible with vector images and grouped elements.\n\nIf you experience any issues, please let us know so we can improve your experience.\n\nBackground Remover Reversion Issue\nSome users reported their images revert to original after export. We are working to fix this. Meanwhile, try remixing your design for better results.\n\nMaking AI-Driven Creations Easy\nOur Background Remover is now enhanced with Kaleido’s technology, offering quick, high-quality background removal. It's designed to be accessible for anyone, simplifying background editing to seconds. We hope you enjoy this feature, and feel free to share any thoughts on enhancing your experience further!