Product, Features and Settings

Finding Your Purchased Elements in Canva

Asa
Asa
  • Updated
When to Use This Guide
If you've purchased premium elements individually and need assistance locating them within Canva, this guide is for you.

Overview
Instead of subscribing to Canva Pro, you might opt to purchase individual premium elements. Once purchased, you can access these elements through your invoice and design history. Here's how to easily find them:

How to Locate Your Purchased Elements
  1. Gather Your Invoice Information:
- Start by finding the invoice where you were billed for your purchased elements. This will help you identify the elements through their details on the invoice.

  1. Check Your Purchase History:
- Your Purchase History will display a list of your purchased elements along with links to the invoices. While the IDs aren't visible there, these invoices will show photos and names of the elements you've purchased.

  1. Find the Element ID:
- On your invoice document, look for the media items you've bought. This includes photos, names, and an indicator of the design where they are used.

  1. Search Using the Element ID:
- Once you have the element ID from your invoice, go to the editor in Canva.
- Use the search bar within the elements section.
- Type "ID:element ID" and conduct a search. This will pull up the specific element for you.

If you need further assistance finding purchased elements or have suggestions for improving this process, please let us know so we can enhance our support guidance. Hope this helps!

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