Using Captions in Canva: A Guide

When to Use This Guide for Captions in Canva
Captions are a great tool to make your audio and video content accessible to everyone in your audience. This guide will help you understand how to enable and optimize captions within Canva, ensuring your content reaches a wider audience.

Overview of Captions in Canva
At Canva, we automatically detect and generate captions for your audio and video content. Captions can be easily turned on and off with the click of a button, making your content accessible and inclusive.

Device Availability: Captions can be used on the Desktop Web, Desktop App, Mobile Web, and Mobile App. Please note that captions on video are not yet supported on Canva websites.

How to Enable Captions

1. Through Account Settings:

- Go to your homepage and open **Account Settings**.
- Scroll to the **Accessibility** section under **Your Account**.
- Toggle captions on or off as per your preference, and Canva will save your settings.

1. While Designing:

- Open your design that includes video or audio.
- Click the **File** menu in the editor.
- Select **Accessibility**, then **Show captions on media**.

1. While Editing in the Video Mode:

- Select the video in your design.
- Press the three-dots button to find more options.
- Click to **Show captions**.

1. During Presentation or Viewing:

- Hover at the bottom of the page.
- Click **Show captions**.

Limitations of Captions:

• Captions must be used where a video or audio element exists.
• Captions cannot be edited as they are auto-generated, and this process may take time with large files or unclear audio.
• Available in limited languages including Arabic, Chinese (Simplified), English (US, UK, Australian), French, German, Indonesian, Italian, Japanese, Korean, Portuguese (Brazilian), Spanish (LATAM, Spain), Thai, and Turkish.

FAQs

1. **How accurate are Canva captions?**

- Our captions are auto-generated and can occasionally misinterpret content due to accents or background noise.

1. **Can I export captions?**

- Currently, captions cannot be exported. It is advisable to use Canva’s present view or watch links to display captions while sharing videos.

1. **Is there a way to provide feedback?**

- We appreciate feedback to improve our services. While direct feedback options are not mentioned here, please feel free to share your experience for future enhancements.

We hope this guide helps you make the most of captions in Canva. If you encounter any difficulties, please let us know so we can continue to provide the best experience possible. Thank you for choosing Canva!