Managing Your Canva Pro Subscription on Android

Managing Your Canva Pro Subscription on Android

When to Use This Guide
If you have subscribed to Canva Pro through the Google Play Store on your Android device and need help managing your subscription, this guide provides detailed instructions on various scenarios you might encounter. From subscribing, enjoying a free trial, managing charges, to unsubscribing, you'll find step-by-step guidance here.

How to Start a Canva Pro Free Trial on Android
You can enjoy a 14-day free trial of Canva Pro if you have not previously redeemed a trial through your Google Play account. Here's what you need to do:

1. Open your Canva app on your Android device.
2. Tap on 'Canva Pro.'
3. Select 'Get 14-day free trial.'
4. Choose a payment plan.
5. Tap 'Start Trial and Subscribe' and confirm your payment to begin the free trial.

Please remember that each Google Play account is eligible for only one Canva Pro free trial. If you've already used your free trial, any further attempts to subscribe will result in an immediate charge.

How to Subscribe to Canva Pro on Android
To become a Canva Pro member through your Android app, follow these simple steps:

1. Open your Canva app.
2. Tap on 'Canva Pro' and select 'Get 14-day free trial.'
3. Pick the payment plan you prefer.
4. Tap 'Start Trial and Subscribe' to confirm your subscription.
5. Ensure you cancel at least a day before your trial ends if you decide not to continue, to avoid being charged.

How to Cancel Your Canva Pro Subscription on Android
Uninstalling the app alone will not cancel your subscription. To stop your Canva Pro subscription from renewing automatically, you need to cancel it via the Google Play Store:

1. Open the Google Play Store app.
2. Tap on your profile icon and go to 'Payments & Subscriptions.'
3. Select 'Subscriptions' and find Canva Pro.
4. Tap 'Cancel Subscription.'
5. Follow the prompts to complete the cancellation.

Please ensure you complete this process 24 hours before your subscription renewal date to prevent being charged.

Managing Subscription Charges
If you've encountered an issue such as being charged immediately for a free trial, consider these steps:

• Verify if the free trial was availed previously on your account.

In case you are experiencing challenges with subscription payment and the charge was unsuccessful, note that your subscription will be automatically canceled if payment isn't received within the designated period. You can simply re-subscribe by following the steps outlined above.

Need Further Guidance?
We strive to ensure that your experience is smooth and beneficial. If there's anything more we can assist with, please feel free to reach out.