How to Cancel Your Canva Subscription

When Should You Cancel Your Subscription?
You should use this guide if you’re looking to cancel your subscription or want to know what happens if you choose to downgrade your plan.

Overview of Cancelling Your Subscription
Cancelling your Canva subscription can be done through your account settings. It's important to note that cancellations only take effect at the end of your current subscription period.

Step-by-Step Guide to Cancelling or Downgrading

• Visit your account settings to cancel or downgrade your subscription.
• If you're unsure whether to cancel or downgrade, consider what features you might lose if you downgrade.
• You can only cancel at the end of the current subscription term.

Common Questions

1. What happens to your account and designs after cancellation?

- Your account reverts to the free version of Canva, and you retain all saved designs, though some features may become inaccessible.

1. Why wasn’t I notified about the end of my trial period?

- Notifications are sent via email, but if you cancel before receiving them, no further notifications will be provided.

1. How will I be notified about subscription renewals?

- For prepaid plans, notifications are sent 14 and 3 days before renewal. For regular subscriptions, they're sent 7 days prior to renewal.

If this guide did not resolve your concerns, please let us know so that we can work on improving our assistance. Thank you for choosing Canva.