Charges, Payments, Billing and Invoices

Using GoPay as a Payment Method on Canva

Asa
Asa
  • Updated
  1. This guide will help you understand how to use GoPay for various services on Canva.\n\nOverview\nGoPay is a popular e-wallet in Indonesia, suitable for users who prefer it over credit cards. You can use GoPay to pay for subscriptions, print services, and publishing or licensing options on Canva.\n\nPlatform Availability\nGoPay can be used on our website and mobile website, but it's not compatible with the Canva app at the moment. Make sure you're using a web browser to access this payment method.\n\nFree Trial Limits\nTo ensure fair usage, GoPay users in Indonesia are eligible for a trial period of up to 3 months. This limit helps us prevent misuse and maintain service quality.\n\nHow to Pay with GoPay\nPaying with GoPay is straightforward:\n1. Go to the payment form and choose GoPay as your preferred option.\n2. A pop-up with the GoPay interface will appear, guiding you through the steps.\n3. If the payment is successful, the pop-up will close automatically, marking a smooth transaction.\n4. Should the payment not succeed, an error message will provide guidance on resolving the issue.\n\nWe are always working on expanding our payment options to better serve your needs. Let us know how this process worked for you or if there are any issues you encountered, so we can assist you in making your experience as smooth as possible.

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