Managing Your Account

Creating a Subscription with Ease

Asa
Asa
  • Updated
When Can You Use This Guide?

You can make use of this guide when you're looking to create a subscription in our system. This could be relevant when you're aiming to enjoy a courtesy offer or are in need of applying a coupon code to your subscription.

Understanding Subscription Creation

Creating and managing a subscription through our platform ensures you have continual access to our exclusive features. This can include changing your subscription plan or applying a discount coupon if you encounter difficulties on your end.

Step-by-Step Instructions:

  1. Access the User's Brand Page:
- Start by visiting your brand’s page in the portal.

  1. Initiate Subscription Creation:
- Click on the "Create Subscription" button to begin.

  1. Selecting the Appropriate Plan:
- Choose the preferred plan from the plan dropdown menu.

  1. Verify Subscription Configurations:
- Ensure the following settings:
- Payment Type: Typically "Recurring" for ongoing subscriptions.
- Currency: Should align with your credit card’s country.
- Billing Interval: Decide between monthly or yearly billing.
- Set Payment Timing: Default is "Pay now, with existing option."

  1. Applying a Coupon Code:
- Decide if there's a need for a coupon.
- If using a coupon, simply input it in the designated field. If your desired subscription period isn't directly available, opt for the nearest option that rounds down, then adjust by manually adding months.

  1. Finalizing the Subscription:
- Complete your setup by clicking on "New Subscription."

Creating Subscriptions for Special Cases:

Sometimes, you may need to create a subscription as part of a declined refund process. Here's how:

  1. Go to the user’s brand page.
  2. Initiate subscription creation as outlined.
  3. Select the suitable plan from the menu.
  4. Adjust configurations to fit a post-trial payment process:
- Choose "pay after trial" if using existing payment information.

  1. Finalize by clicking "New Subscription." For shorter terms, remember to disable auto-renewal where necessary by ending the period as it concludes. If any feature isn't accessible, feel free to provide feedback for future improvements.

We hope this guide assists you smoothly in setting up your subscription. If you face any challenges, please provide feedback so we can enhance the experience for you. Thank you for choosing our service!

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