Guide to Changing Your Canva Account Email Address

How and When to Update Your Canva Account Email Address

When to Use This Guide
This guide is for when you need to change the email address associated with your Canva account. It will walk you through the process of updating your email address easily and efficiently without needing additional assistance.

Overview of Email Address Change
Updating your email address on Canva is straightforward. This guide provides step-by-step instructions to help you through different scenarios you might encounter. Please note that each Canva account requires a unique email address that is not already registered with another Canva account.

Steps to Change Your Email Address

1. Access Account Settings

- Go to your Canva account and find the **Account Settings** by clicking on the gear icon.

1. Edit Your Email

- Locate the **Your Account** tab, and beside the email address section, click the **Edit** button.

1. Enter Security Details

- Type in your current password and click on Confirm password.

1. Provide New Email Address

- Enter the new email address you want to use. Ensure this email is not linked to an existing account on Canva.

1. Confirm the Change

- You will receive a confirmation email at the new address. Open it and click "Confirm email address" to finalize the change.

If You Encounter Issues:

• Ensure the email is unique and not associated with another Canva account.
• If you are updating this change using social accounts like Facebook, disconnect from the current email under **Connected social accounts** and reconnect using the new address.
• For persistent issues, try basic troubleshooting steps like clearing your browser cache or refreshing your app.
• For technical constraints where you cannot proceed, ensure your device and app are up-to-date.

Additional Considerations

• Remember, you can only have one email address associated with each Canva account.
• If needing to change the email for a different account, ensure confirmation of account ownership beforehand.

We appreciate your effort to keep your account secure. If you find this guide helpful or have further suggestions, please let us know. Your feedback helps us improve and assist you better. Thank you!