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Why Was My Canceled or Expired Card Charged?
Understanding Charges on a Canceled or Expired CardWhy Is This Happening?When your card is canceled or expires, credit card companies often try to keep your recurring subscriptions active to avoid ...
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Your Guide to Canva Create 2024 Event Registration
When to Use This GuideThis guide is designed to assist you with queries related to ticket sales and event registration for the Canva Create 2024 event. This event is set to bring exciting experienc...
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Resolving Issues with Apparel Orders
Resolving Issues with Apparel Orders Overview If you are encountering issues with your apparel order in the PSP system, this article provides troubleshooting steps and guidance to help you resol...
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Password Reset Errors
Password Reset Errors When to use this page Resolving common errors when resetting a password Who can use this page PSL2 ABS CPSET Main Index Overview Issue Investigation Overview ...
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Supported payment options
Supported payment options Pay for purchases and plans using any of the following payment options. Canva credits Credit or debit card iDeal (The Netherlands) PayPal Sofort (Germany) GCash (Phili...
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Images disappear when I download my video
Images disappear when I download my video We’re aware of an issue where images and elements added disappear or turn white when downloading videos and animations. This issue seems to be affecting...
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Canva for Nonprofits
Canva for Nonprofits If you're on a mission to create greater impact, Canva can help. If your organization is an eligible nonprofit, you can access Canva Teams for free as part of our Canva for ...
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Reset password (web)
Reset password (web) If you’ve forgotten your password, you can reset it from the login page. Quick tip Reset your password now. Yes, reset my password Go to the login page. Click F...
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My website is slow
My website is slow When your Website is loading slowly or taking longer than usual, it may have something to do with the file size, network connectivity, or browser compatibility. You can try ou...
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Elements are missing from my download
Elements are missing from my download Here are some things you can do when pages, elements, or images are missing on your downloading design but you can see them in the Canva editor. Try a dif...
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