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Adding or Uploading Media to Your Design
When to Use This Page?If you want to add personal photos, videos, or audio to your Canva design, or if you're using media from the Canva library, this guide explains how to upload and use them effe...
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Addressing Print Quality Issues
Understanding and Resolving Print Quality IssuesWhen to Use This GuideUse this guide when you notice that the printed product does not meet your expectations in terms of quality. Overview of Print ...
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Age Requirement for Creating a Canva Account in Canada
Age Requirement for Creating a Canva Account in CanadaWhen Do You Need This Information?If you're planning to create a Canva account and are residing in Canada, it's important to know the age requi...
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Canceling Your Canva Print Order
When Should You Cancel a Print Order?You can cancel your print orders directly through your Purchase History within two hours of placing your order. Here's a clear guide to help you through the pro...
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Canva Print Service Temporary Unavailability in South Korea
Understanding Canva Print Unavailability in South KoreaWhy the Printing Service is UnavailableOur print services in South Korea are currently paused following the end of our partnership with a key ...
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Canva Print Service Unavailability in South Korea
Understanding Canva Print Service Unavailability in South KoreaWhy You Might See This PageAre you curious about why Canva Print services are currently not available in South Korea? This page provid...
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Checking the Status of Your Refund for a Print Order
**Look for Communication from Canva**: You should receive an update regarding your refund via email or our app notifications explaining the turnaround time.\n2. **Partial Refunds**: If you have rec...
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Choosing Your Card Network for Payments in France
When and Why to Select Your Card NetworkIf you are in France and have a credit card linked to multiple networks like Visa and Mastercard, you can now choose your preferred network when making payme...
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Choosing Your Preferred Card Scheme in France
Introduction to Choosing Your Card SchemeWhen Can You Choose Your Card Scheme?If you're in France and have a co-branded credit card—meaning it's linked to multiple card networks such as Visa and Ma...
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Connecting and Disconnecting Social Media Accounts with Canva
When to Use This GuideThis guide is designed to help you manage your social media account connections with Canva. Use it when you need to link new accounts or remove old ones from your Canva accoun...
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